You have 14 days from the receipt of your order to return or exchange products.
Our easy return policy requires two simple steps:
- Return the relevant products to your nearest Dejavu store in the same condition as supplied and in their original packaging.
- Carry the relevant invoice.
Outlet items should only be refunded at our outlet stores: Haram, Shubra, Faisal, Shorouk, Gezirat ElArab, Down Town, Maadi, Zagazig, or Gamal Abd El Nasser (Alexandria).
Online Exchange policy